Last updated: May 1, 2026
These Terms apply when you engage Virtunize for any service or visit our website. We've tried to keep them short and human. If anything is unclear, email us.
By engaging Virtunize Technologies Pvt. Ltd. for any service, or by visiting our website, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services or this website.
Virtunize provides website development, search engine optimisation, social media management, paid advertising management, WhatsApp Business setup, and website maintenance (Care & Support) services. The specific scope, deliverables, timeline, and price of any engagement are governed by the written proposal or agreement signed by both parties.
The Founding Client Program is a limited-time offer available to the first 11 clients who apply, are accepted, and pay the kickoff fee. Acceptance is at Virtunize's discretion. The program includes the specific deliverables described on the Founding Client Program page at the time of acceptance. Virtunize reserves the right to modify or discontinue the program at any time for new applicants; clients already accepted into the program will have their original terms honoured.
Clients must provide content (text, images, brand assets), feedback, and approvals in a timely manner. Delays caused by the client may extend the project timeline. Clients are responsible for obtaining all necessary rights and licenses for content they provide to us. Clients warrant that content provided does not infringe any third-party rights.
Pricing for each service is as stated on the Virtunize website or in the signed proposal. Standard terms are 50% on kickoff and 50% on launch for project work, or monthly in advance for retainer services. Late payments incur interest at 1.5% per month. All prices are exclusive of GST (currently 18%) unless explicitly stated. Pass-through costs (domain, hosting, third-party plugins, paid assets) are paid by the client directly to the vendor.
Upon full payment, all custom code, content, and design we create specifically for your project is owned by you. Pre-existing tools, frameworks, libraries, and templates remain the property of their respective owners (and us where applicable). Domain names, hosting accounts, and third-party service accounts are registered in the client's name from day one.
Both parties agree to keep confidential any non-public business information shared during the engagement. This obligation survives termination of the engagement.
We provide services with reasonable skill and care consistent with industry standards. We do not warrant any specific business outcome (e.g., 'you will get 100 leads in month 1') unless explicitly written into a signed agreement. Our liability for any claim arising from the services is limited to the fees paid by the client for the services giving rise to the claim in the preceding 6 months.
Either party may terminate a retainer service with 30 days' written notice. Project work can be terminated by mutual agreement, subject to payment for work completed up to the termination date as per the Refund & Cancellation Policy.
These Terms are governed by the laws of India. Any dispute will first be attempted to be resolved through good-faith discussion. If unresolved within 30 days, disputes will be referred to arbitration in Bengaluru under the Arbitration and Conciliation Act, 1996, with a sole arbitrator mutually agreed upon.
We may update these Terms from time to time. The 'Last updated' date reflects the most recent change. Continued use of our services after a change constitutes acceptance of the new terms.
Questions about this policy? Email us at info@virtunize.com or WhatsApp us at +91 96944 04266.